Terms of Service
Welcome to MoboPOS. These Terms of Service govern your use of our Point of Sale and Inventory Management System.
Last updated: 15 April 2026
Effective date: 15 April 2026
Terms Overview
These Terms of Service ("Terms") govern your use of MoboPOS, our Point of Sale and Inventory Management System.
By using MoboPOS, you agree to:
- These Terms and any future modifications
- Our Privacy Policy and data practices
- Payment terms for subscription services
- Acceptable use of our platform
- Limitation of liability and disclaimers
Your Responsibilities
Maintain accurate account information, use service responsibly, comply with applicable laws
Our Commitments
Provide reliable service, protect your data, maintain system availability
Account Terms
Account Creation
- You must be at least 18 years old to create an account
- Provide accurate, complete, and current information
- Choose a strong, unique password
- Maintain confidentiality of your login credentials
- Update your information promptly when it changes
Account Security
You are responsible for maintaining the confidentiality of your account and password.
- Notify us immediately of any unauthorized use
- Use strong, unique passwords
- Enable two-factor authentication when available
- Log out from shared devices
Account Suspension
We may suspend or terminate accounts for:
- Violation of these Terms
- Illegal or unauthorized activities
- Non-payment of fees
- Security concerns
Services
Core Features
Point of Sale
- Sales processing and management
- Customer management
- Payment processing
- Receipt generation
Inventory Management
- Product catalog management
- Stock level tracking
- Purchase order management
- Supplier management
Analytics & Reports
- Sales analytics
- Inventory reports
- Financial reporting
- Customer insights
Multi-Tenancy
- Multiple shop management
- User role management
- Data isolation
- Secure access control
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service.
- Scheduled maintenance with advance notice
- Emergency maintenance when necessary
- Service updates and improvements
- Feature additions and modifications
Payments
Subscription Plans
Access to MoboPOS is provided through subscription plans:
- Basic: Essential POS features for small businesses
- Professional: Advanced features for growing businesses
- Enterprise: Full-featured solution for large operations
- Plans are billed monthly or annually
- Prices are subject to change with 30-day notice
Payment Processing
Payment processing is handled through secure third-party providers:
- Stripe for credit card processing
- PayPal for alternative payment methods
- All payment data is encrypted and secure
- We do not store complete payment card details
Billing Terms
- Payments are due in advance of service period
- Auto-renewal unless cancelled
- 30-day money-back guarantee for new customers
- Late payments may incur service interruption
- Refunds processed within 5-7 business days
Data & Content
Your Data
You retain ownership of all data you input into MoboPOS:
- Customer information and contact details
- Product catalog and inventory data
- Sales records and transaction history
- Business settings and preferences
- You can export your data at any time
Data Security
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Encrypted database storage
- Regular security audits and updates
- Multi-tenant data isolation
- Secure backup systems
Data Usage
We use your data to:
- Provide and maintain our services
- Analyze usage patterns for improvement
- Generate reports and insights
- Provide customer support
- Communicate important updates
Intellectual Property
Our Intellectual Property
MoboPOS and all related content, features, and functionality are owned by us and protected by:
- Copyright laws and international treaties
- Trademark laws and regulations
- Trade secret protections
- Other intellectual property rights
License to Use
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use MoboPOS for your business
- Use features and functionality as intended
- Store and manage your business data
- Generate reports for internal use
Restrictions
You may not:
- Copy, modify, or distribute our software
- Reverse engineer or attempt to extract source code
- Use our intellectual property without permission
- Remove or alter copyright notices
Liability
Limitation of Liability
To the maximum extent permitted by law, MoboPOS shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits or business interruption
- Data loss or corruption
- Third-party service disruptions
Service Availability
We do not guarantee uninterrupted or error-free service. We are not liable for:
- Scheduled maintenance or downtime
- Internet connectivity issues
- Third-party service failures
- Force majeure events
Indemnification
You agree to indemnify and hold us harmless from:
- Your violation of these Terms
- Your violation of third-party rights
- Your illegal or unauthorized use
- Any claims arising from your use
Termination
Termination by You
You may terminate your account at any time by:
- Accessing account settings
- Selecting "Cancel Subscription"
- Following the cancellation process
- Exporting your data before termination
Termination by Us
We may terminate or suspend your account for:
- Material breach of these Terms
- Non-payment of fees
- Illegal or prohibited activities
- Security violations
- Extended inactivity (12+ months)
Effect of Termination
Upon termination:
- Your access to the service will be disabled
- You will lose access to your data after 30 days
- No refund for unused portion of current term
- Sections that survive termination remain in effect