Terms of Service

Welcome to MoboPOS. These Terms of Service govern your use of our Point of Sale and Inventory Management System.

Last updated: 15 April 2026

Effective date: 15 April 2026

Terms Overview

These Terms of Service ("Terms") govern your use of MoboPOS, our Point of Sale and Inventory Management System.

By using MoboPOS, you agree to:

  • These Terms and any future modifications
  • Our Privacy Policy and data practices
  • Payment terms for subscription services
  • Acceptable use of our platform
  • Limitation of liability and disclaimers

Your Responsibilities

Maintain accurate account information, use service responsibly, comply with applicable laws

Our Commitments

Provide reliable service, protect your data, maintain system availability

Account Terms

Account Creation

  • You must be at least 18 years old to create an account
  • Provide accurate, complete, and current information
  • Choose a strong, unique password
  • Maintain confidentiality of your login credentials
  • Update your information promptly when it changes

Account Security

You are responsible for maintaining the confidentiality of your account and password.

  • Notify us immediately of any unauthorized use
  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Log out from shared devices

Account Suspension

We may suspend or terminate accounts for:

  • Violation of these Terms
  • Illegal or unauthorized activities
  • Non-payment of fees
  • Security concerns

Services

Core Features

Point of Sale

  • Sales processing and management
  • Customer management
  • Payment processing
  • Receipt generation

Inventory Management

  • Product catalog management
  • Stock level tracking
  • Purchase order management
  • Supplier management

Analytics & Reports

  • Sales analytics
  • Inventory reports
  • Financial reporting
  • Customer insights

Multi-Tenancy

  • Multiple shop management
  • User role management
  • Data isolation
  • Secure access control

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service.

  • Scheduled maintenance with advance notice
  • Emergency maintenance when necessary
  • Service updates and improvements
  • Feature additions and modifications

Payments

Subscription Plans

Access to MoboPOS is provided through subscription plans:

  • Basic: Essential POS features for small businesses
  • Professional: Advanced features for growing businesses
  • Enterprise: Full-featured solution for large operations
  • Plans are billed monthly or annually
  • Prices are subject to change with 30-day notice

Payment Processing

Payment processing is handled through secure third-party providers:

  • Stripe for credit card processing
  • PayPal for alternative payment methods
  • All payment data is encrypted and secure
  • We do not store complete payment card details

Billing Terms

  • Payments are due in advance of service period
  • Auto-renewal unless cancelled
  • 30-day money-back guarantee for new customers
  • Late payments may incur service interruption
  • Refunds processed within 5-7 business days

Data & Content

Your Data

You retain ownership of all data you input into MoboPOS:

  • Customer information and contact details
  • Product catalog and inventory data
  • Sales records and transaction history
  • Business settings and preferences
  • You can export your data at any time

Data Security

We implement industry-standard security measures:

  • SSL encryption for all data transmission
  • Encrypted database storage
  • Regular security audits and updates
  • Multi-tenant data isolation
  • Secure backup systems

Data Usage

We use your data to:

  • Provide and maintain our services
  • Analyze usage patterns for improvement
  • Generate reports and insights
  • Provide customer support
  • Communicate important updates

Intellectual Property

Our Intellectual Property

MoboPOS and all related content, features, and functionality are owned by us and protected by:

  • Copyright laws and international treaties
  • Trademark laws and regulations
  • Trade secret protections
  • Other intellectual property rights

License to Use

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use MoboPOS for your business
  • Use features and functionality as intended
  • Store and manage your business data
  • Generate reports for internal use

Restrictions

You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or attempt to extract source code
  • Use our intellectual property without permission
  • Remove or alter copyright notices

Liability

Limitation of Liability

To the maximum extent permitted by law, MoboPOS shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits or business interruption
  • Data loss or corruption
  • Third-party service disruptions

Service Availability

We do not guarantee uninterrupted or error-free service. We are not liable for:

  • Scheduled maintenance or downtime
  • Internet connectivity issues
  • Third-party service failures
  • Force majeure events

Indemnification

You agree to indemnify and hold us harmless from:

  • Your violation of these Terms
  • Your violation of third-party rights
  • Your illegal or unauthorized use
  • Any claims arising from your use

Termination

Termination by You

You may terminate your account at any time by:

  • Accessing account settings
  • Selecting "Cancel Subscription"
  • Following the cancellation process
  • Exporting your data before termination

Termination by Us

We may terminate or suspend your account for:

  • Material breach of these Terms
  • Non-payment of fees
  • Illegal or prohibited activities
  • Security violations
  • Extended inactivity (12+ months)

Effect of Termination

Upon termination:

  • Your access to the service will be disabled
  • You will lose access to your data after 30 days
  • No refund for unused portion of current term
  • Sections that survive termination remain in effect