Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use MoboPOS.
Last updated: 15 April, 2026
Effective date: 15 April, 2026
Privacy Overview
MoboPOS is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our Point of Sale and Inventory Management System.
What this policy covers:
- Types of information we collect
- How we use your information
- How we protect your data
- Your rights and choices
- Third-party services we use
- International data transfers
Our Commitment
Data Security
We implement industry-standard security measures to protect your data from unauthorized access.
Privacy by Design
Privacy considerations are built into our system architecture and development processes.
No Data Selling
We never sell your personal information to third parties for marketing purposes.
Important Note
By using MoboPOS, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our service.
Data Collection
We collect various types of information to provide and improve our services. This includes personal information, business data, and technical information.
Personal Information
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Account Information:
Name, email address, phone number, login credentials, and other personal details
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Business Information:
Shop name, address, contact details, and business registration information
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Payment Information:
Payment method details (processed securely by third-party payment processors or manual)
Business Data
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Product Information:
Product details, prices, inventory levels, SKUs, barcodes
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Customer Data:
Customer names, contact information, purchase history
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Sales Data:
Transaction records, sales reports, financial data
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Inventory Data:
Stock levels, movements, purchase orders, suppliers
Technical Information
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Device Information:
Browser type, operating system, device type, IP address
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Usage Data:
Pages visited, time spent, features used, error reports
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Session Data:
Login times, session duration, user interactions
Data Collection Principles
- We only collect data necessary for providing our services
- We obtain your consent where required by law
- We are transparent about what data we collect and why
- We minimize data collection to what is essential
Data Usage
We use your information to provide, maintain, and improve our services. Below are the specific purposes for which we use different types of data.
Service Provision
Core Functionality
- Process sales transactions
- Manage inventory levels
- Generate reports and analytics
- Handle customer information
Account Management
- Create and manage user accounts
- Handle authentication and authorization
- Manage subscription plans
- Process payments and billing
Service Improvement
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Analytics and Insights:
Analyze usage patterns to improve user experience and feature development
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Performance Monitoring:
Monitor system performance and identify technical issues
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Feature Development:
Develop new features based on user needs and feedback
Communication
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Service Communications:
Send important updates, security alerts, and service notifications
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Marketing Communications:
Share product updates, special offers, and relevant content (with consent)
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Customer Support:
Respond to inquiries and provide technical assistance
Legal and Compliance
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Legal Compliance:
Comply with applicable laws, regulations, and legal processes
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Security and Safety:
Protect against fraud, abuse, and security threats
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Terms Enforcement:
Enforce our Terms of Service and other agreements
Data Minimization
We only use your data for the purposes specified in this policy. We do not use your data for unrelated purposes without your explicit consent.
Data Protection
We implement comprehensive security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Technical Security Measures
Encryption
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Encrypted database connections
- Secure key management
Infrastructure Security
- Secure cloud hosting environment
- Regular security updates and patches
- Firewall protection
- DDoS protection
Access Control
- Role-based access control
- Multi-factor authentication
- Session management
- Regular access reviews
Data Protection
- Regular data backups
- Database encryption
- Data anonymization where possible
- Secure data deletion
Organizational Security Measures
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Staff Training:
Regular security awareness training for all employees
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Policies and Procedures:
Comprehensive security policies and incident response procedures
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Regular Audits:
Periodic security audits and vulnerability assessments
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Confidentiality Agreements:
All employees sign confidentiality agreements
Data Breach Response
Our Breach Response Process:
- Detection: Immediate detection and assessment of potential breaches
- Containment: Quick containment to prevent further data loss
- Investigation: Thorough investigation to determine breach scope and impact
- Notification: Timely notification to affected users and authorities as required
- Remediation: Implement measures to prevent future breaches
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy:
- Account data: Retained while your account is active
- Transaction data: Retained for 7 years for tax and legal compliance
- Analytics data: Retained for 2 years for service improvement
- Deleted data: Securely deleted after retention period expires
Certifications and Compliance
We are committed to maintaining compliance with data protection regulations including GDPR, CCPA, and other applicable privacy laws. Our security practices are regularly reviewed and updated.
Your Rights
You have several rights regarding your personal information. We are committed to respecting and facilitating these rights.
Core Privacy Rights
Right to Access
Request a copy of your personal information we hold
Right to Rectification
Correct inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information
Right to Restrict Processing
Limit how we use your personal information
Right to Data Portability
Receive your data in a machine-readable format
Right to Object
Object to certain uses of your personal information
How to Exercise Your Rights
- Contact Us: Send your request to privacy@mobopos.com
- Verify Identity: We'll verify your identity before processing requests
- Response Time: We'll respond within 30 days (or as required by law)
- Free of Charge: Most requests are processed free of charge
- Documentation: We'll document all requests and responses
Account Management
You Can:
- Update Profile: Edit your account information at any time
- Export Data: Export your business data from the system
- Delete Account: Request permanent deletion of your account
- Manage Permissions: Control access to your business data
- View Activity: Access your account activity logs
Marketing Preferences
You have control over marketing communications:
- Opt-out: Unsubscribe from marketing emails at any time
- Preferences: Choose which types of communications you receive
- Privacy Settings: Adjust privacy settings in your account
- Cookie Control: Manage cookie preferences in your browser
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Our Commitment
We are committed to respecting your privacy rights and will respond to all legitimate requests promptly and in accordance with applicable law.
Third Parties
We work with trusted third-party service providers to deliver our services. These providers have access to your information only to perform specific tasks on our behalf.
Service Providers
Analytics Services
- Google Analytics: Website analytics
- Hotjar: User behavior analysis
- Purpose: Service improvement
- Data: Anonymized usage data
Communication Services
- SendGrid: Email delivery
- Twilio: SMS notifications
- Purpose: User communications
- Data: Contact information only
Data Sharing Practices
We Share Your Data Only When:
- With Your Consent: You explicitly authorize the sharing
- Service Providers: To deliver our services (as listed above)
- Legal Requirements: When required by law or legal process
- Business Transfer: In connection with mergers or acquisitions
- Safety Protection: To protect rights, property, or safety
Third-Party Privacy Policies
Each third-party service provider has its own privacy policy. We encourage you to review these policies to understand how they handle your information:
International Data Transfers
Our service providers may be located in different countries. When we transfer data internationally:
- We ensure appropriate safeguards are in place
- We use standard contractual clauses where required
- We comply with applicable data transfer regulations
- We maintain the same level of protection as required in your jurisdiction
Third-Party Integrations
You may choose to integrate our service with third-party applications. When you do:
- We only share data necessary for the integration
- You control what data is shared
- You can revoke integrations at any time
- The third party's privacy policy applies to their use of your data
Our Commitment
We carefully vet all third-party service providers and ensure they meet our strict security and privacy standards. We regularly review these relationships to ensure continued compliance.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Privacy-Related Inquiries
info.mobopos@gmail.com
+959 965 328 386
We respond to privacy inquiries within 30 days
General Support
support.mobopos@gmail.com
www.mobopos.com
Data Protection Officer
For data protection matters, you can contact our Data Protection Officer:
Email: info.mobopos@gmail.com
Address: Yangon, Myanmar
Phone: +959 965 328 386
Making a Privacy Request
To make a privacy request, please include:
- Your Name: Full legal name
- Email Address: Associated with your account
- Request Type: Access, correction, deletion, etc.
- Details: Specific information about your request
- Verification: Information to verify your identity
Complaints
If you believe we have not addressed your privacy concerns appropriately, you can:
- Contact us directly using the information above
- Contact your local data protection authority
- Seek resolution through applicable legal channels
Updates to This Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the updated policy on our website
- We will update the "Last updated" date at the top
- We will notify users of significant changes via email
- We will obtain consent where required by law
We're Here to Help
Your privacy is important to us. We're committed to addressing your concerns promptly and transparently. Don't hesitate to reach out with any questions.